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Information in Multiple Languages

CritIcal and Emergency Information  

While the coronavirus continues to impact lives across Iowa, the Iowa Department of Human Rights wants to ensure that Iowans have important information to protect themselves and their loved ones.  In critical and emergency situations, the Iowa Department of Human Rights will identify language access needs in areas of the state and share critical and emergency-related information through plain language, translations/interpretations, video and audio files, captioning, and other appropriate means. 

Translation Disclaimer

We provide translated information to help Iowans access information in languages other than English.  The official document is the full, original, English version of the Governor’s proclamations or other official documents which may be found at or   Any discrepancies or differences created in any summary or translation (including the website Google Translate option) are not binding and have no legal effect for compliance or enforcement purposes.  

9/15/20  Governor Kim Reynolds signed a new Public Health proclamation adjusting mitigation efforts.
Governor's Proclamation 9/15/20 

The proclamation, effective 5:00 pm on September 16, 2020, permits bars, taverns, wineries, breweries, distilleries, night clubs to reopen in the counties of Black Hawk, Dallas, Linn, and Polk.  It removes restrictions on hours that alcohol may be sold in restaurants in those counties, as well as clarifies the social distancing requirements for bars and restaurants statewide.  Bars, taverns, wineries, breweries, distilleries, night clubs continue to be closed in Johnson and Story counties.  They may sell alcoholic beverages for consuption off premises.  Restaurants in Johnson and Story coutnies are still permitted to open, but must stop selling and serving alcholic beverages after 10:00 pm.

8/27/20  Governor Kim Reynolds signed a proclamation ordering bars, taverns, breweries, and nigh clubs in six counties to close.
Governor's Proclamation 8/27/20

The proclamation orders bars, taverns, wineries, breweries, distilleries, and nights clubs to close in these six counties:  Black Hawk, Dallas, Johnson, Linn, Polk, and Story. Restaurants in the six counties may open but may not sell alcohol after 10:00 pm.  The proclamation strongly encourages Iowans two years old or older to wear a face covering and practice public health measures.  The proclamation is effective at 5:00 pm on August 27, 2020, until September 20, 2020. 

8/21/20  Governor Kim Reynolds signed a proclamation continuing the State Public Health Emergency Declaration until September 30, 2020.
Governor's Proclamation 8/21/20

The proclamation extends public health mitigation measures currently in place for business and other establishments

7/31/20  COVID Recovery Iowa offers free virtual counseling and assistance for all Iowans affected by COVID-19.

The Iowa Department of Human Services' COVID Recovery Iowa program provides free counseling, virtual activities, referrals, and resources to any Iowan seeking assistance or a listening ear.  All calls, chats, and emails are free and confidential.  Language support is available. 

7/24/20  Governor Kim Reynolds signed a proclamation continuing the State Public Health Emergency Declaration until August 23, 2020.
Governor's Proclamation 7/24/20 

The proclamation extends the public health mitigation measures that are currently in place, including the requirement to maintain social distancing in bars, restaurants, movies theaters, gyms, casinos, and other public places.  The July 24, 2020, proclamation allows stores to accept cans and bottles for redemption of container deposit. 

6/25/20  Governor Kim Reynolds signed a proclamation continuing the State Public Health Emergency Declaration until July 25, 2020.
Governor's Proclamation 6/25/20

The proclamation extends the public health mitigation measures that are currently in place, including the requirement to maintain social distancing in bars, restaurants, movies theaters, and similar venues.  It also extends many of the regulatory relief measures previously implemented.

6/10/20  Governor Kim Reynolds issued a proclamation that continues to ease restrictions on businesses and extends other public health measures, effective June 12-25, 2020
Governor's Proclamation 6/10/20

  • English-Proclamation Summary 6/10/20  (provided by IDPH)

  • Arabic-Proclamation Summary 6/10/20   

  • Burmese-Proclamation Summary 6/10/20   

  • French-Proclamation Summary 6/10/20   

  • Karen-Proclamation Summary 6/10/20  

  • Kunama-Proclamation Summary 6/10/20  

  • Nepali-Proclamation Summary 6/10/20   

  • Spanish-Proclamation Summary 6/10/20   

  • Swahili-Proclamation Summary 6/10/20  

5/20/20  Governor Kim Reynolds issued a proclamation allowing more businesses to open following specific guidelines
Governor's Proclamation 5/20/20

Beginning May 22, 2020, movie theaters, museums, aquariums, zoos, and wedding venues may reopen with appropriate public health measures.  Swimming pools may reopen for lap swimming and swimming lessons only.   Effective June 1, 2020, schools may reopen school-sponsored activities and follow guidance.  

For translations of the summary, click here

5/19/20  Iowa Low-Income Home Energy Assistance Program (LIHEAP) Application Period Extended to June 30, 2020

Funding for the Low-Income Home Energy Assistance Program (LIHEAP) has been provided under the recent Cares Act passed by Congress and the deadline has been extended to June 30, 2020.

Iowa families are facing many challenges as they cope with the COVID-19 virus. Some have lost jobs or had their hours of employment reduced. These circumstances could lead to difficulty in paying the utility bill. 

If you find yourself in that situation, there is help available through the State’s network of local community action agencies that have offices in all 99 counties. Families can apply for the Energy Assistance program at their local community action agency. This program can help pay a portion of an eligible household's utility bill. Eligibility is based on household size and income. Those who have not already applied, or, who are facing disconnection, are encouraged to do so at this time.

Community action agencies also have other types of help available, such as food and clothing pantries, and other services. You can find a link to information about your local community action agency by going to the Iowa Department of Human Rights' website at or by dialing 2-1-1.

For translations of this LIHEAP information, click here.

5/13/20  Governor Kim Reynolds issued a proclamation allowing some businesses to reopen statewide with appropriate public health measures effective May 15, 2020.  
Governor's Proclamation 5/13/20

For translations of the summary, click here.

5/13/20  Do Your Part.  Help Restart Iowa.   Guidance and posters from the Iowa Department of Public Health on re-opening.

Protect Yourself and Your Community

  • Take steps to protect yourself and your community when out in public.
  • Do your Part.  Help Restart Iowa.
  • Wash your hands often.
  • Stay six feet apart from others
  • Stay home if you have underlying health conditions, are at high-risk for COVID-19 or if you are feeling ill.
  • Consider wearing a mask if you will be in close proximity to others.

Ensure a safe workplace

  • Ensure a safe workplace for your employees.
  • Provide or allow employees to wear masks when appropriate.
  • Offer supplies for hand washing or hand sanitizer.
  • Clean and disinfect all high-touch surfaces frequently.
  • Stagger work shifts and employee breaks to encourage physical separation.
  • Allow employees to work remotely when possible and take leave when ill.

Safe environment

  • Welcome back your patrons with a safe environment.
  • Post signs at the door saying no one should enter if experiencing symptoms.
  • Have employees stay home when ill.
  • Offer supplies for handwashing or hand sanitizer.
  • Help patrons with social distancing by marking six foot intervals when possible.
  • Clean and disinfect all surfaces that are touched frequently.

Do Your Part-Help Restart Iowa Posters

5/6/20  Governor Kim Reynolds issued a proclamation allowing dental services and additional businesses to reopen in a limited manner.
Governor's Proclamation 5/6/20

For translations of the summary, click here.

4/27/20  The State of Iowa issued guidance on reopening farmers markets, restaurants, spiritual and religious gatherings, and public health reopening guidance.  
it is very important to know the requirements and guidelines.  Please visit the State's coronavirus website for detailed guidance at

Here are the summaries and voice files of the guidance in simplified language.

Guidance for Farmers Market

  • Only food and farm products can be sold
  • No entertainment, activities, or seating areas
  • Vendors must be at least six feet apart
  • Follow health guidelines

Guidance for Re-Opening Restaurants

Public Health COVID-19 Reopening Guidance

Guidance for Spiritual and Religious Gatherings

4/27/20  Iowa Governor Kim Reynolds issues new proclamation allowing parts of the state to partially reopen.
Governor's Proclamation 4/27/20

On April 27, 2020, Governor Kim Reynolds issued a new proclamation continuing the State Public Health Emergency Declaration until May 27, 2020.  The proclamation has some changes for parts of the state.  The Governor is encouraging all vulnerable Iowans, including those who have health conditions and those older than 65, to stay home as much as possible even if they live in a county that has fewer requirements.

4/24/20  Iowa Governor Kim Reynolds issues new proclamation allowing some elective surgeries, farmers markets, and other relief.
Governor's Proclamation 4/24/20

Governor Kim Reynolds signed a new proclamation continuing the State Public Health Emergency Declaration.  The proclamation allows some elective surgeries and procedures to take place and allows farmers markets to open.  Certain health and safety guidelines must be followed.  The proclamation has some important changes that begin at 5:00 a.m. on April 27, 2020.  These changes are for the whole state of Iowa. 

4/22/20  Iowa Public Broadcasting Service (PBS) Offers Spanish Language Safety Information

Spanish-speaking Iowans can access Governor Kim Reynolds' press conferences with live translations of important information about the COVID-19 pandemic.  Iowa PBS will offer translations of the Governor's addresses on air and online.  Iowa PBS is offering a second audio program (SAP) services in Spanish and Iowa Press Special: Coronavirus episodes.  Viewers may submit questions for the Iowa Press Special: Coronavirus panelists in Spanish via email and social media.   For more information, please view the Iowa PBS Announcement and links below. 

4/21/20  New Way to Get Tested for the Virus

Iowa Governor Kim Reynolds has a new way to help Iowans get tested for the coronavirus for free.  The new process works in three steps:

  1. Answer some questions online about yourself and your health at this website The questions are available in English and Spanish.  
  2. If testing is needed, you will be scheduled for a free drive-through test.  You will receive the date, time, location, and instructions. 
  3. If you test  positive for the virus, you will answer more questions to help prevent spreading the virus.  You may be asked where you have traveled recently and who you have been in contact with.

4/16/20 Governor Kim Reynolds Issues New Proclamation for Additional Protective Measures in Northeast Iowa

Governor Kim Reynolds Proclamation 4/16/20

RMCC Region 6

The state of Iowa is still under a public health disaster emergency.  Because more people have the virus, Iowa Governor Kim Reynolds has banned most gatherings of people in Iowa Region 6.  Region 6 includes these counties:  Allamakee, Benton, Black Hawk, Bremer, Buchanan, Clayton, Delaware, Dubuque, Fayette, Grundy, Howard, Jones, Linn, and Winneshiek.  The Governor’s order began at 11:59 p.m. on April 16, 2020, and will continue until 11:59 p.m. on April 30, 2020. 

For translations of summary, click here.

Information in Multiple Languages

Resources are available in print, video, captioned, and translated materials.  Topics include health and safety, emergency preparedness, and travel, among others. 

Multi-Lingual Hotline

  • Iowans may call the coronavirus hotline by dialing 2-1-1 or 1-800-244-7431 to speak with someone 24/7. If non-English speaker, after the first prompt, press the number 1, at the second prompt enter your zip code (these instructions are only in English).
  • For deaf and hard-of-hearing Iowans, dial 7-1-1 first for the Telecommunications Relay Service to reach the 2-1-1 hotline.
  • Spanish Hotline 515-344-3936, 8:00 am - 8:00 pm
  • Multilingual Hotline COVID-19 1-877-558-2609 M-F 8:30 am - 5:30 pm; native language voicemail 24/7.  Call and select the language from the menu (also listed below) to be connected to an operator and interpreter or to leave a message. This hotline was launched by Refugee Alliance of Central Iowa and Lutheran Services in Iowa in partnership with 2-1-1, the Iowa Department of Public Health and Polk County Health Department.
    • Spanish – 1
    • Arabic - 2
    • Swahili – 3
    • Kinyarwanda – 3
    • Kirundi/Kinyamulenge – 3
    • French – 4
    • Burmese – 5
    • Karen – 5
    • Karenni – 5
    • Nepali – 6
    • Somali – 7
    • Tigrinya – 8
    • Kunama – 8
    • Amharic – 8
    • Nuer – 9
    • Mabaan – 9
    • Vietnamese – 0
    • Mandarin Chinese - *
    • Other Languages/English - #