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FAQs - 9.00 Moratorium on Winter Disconnections

Section 9.00 Moratorium on Winter Disconnections

The questions below apply to the Moratorium on Winter Disconnections section of the LIHEAP Policy and Procedures Manual.

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This situation is similar to an apartment building with one heat source for all units. Even though only one unit may apply, all units under that account are protected.

Yes. Be sure to call the utility to let them know about the protected status of the home.

Note: There are typically only 1-2 such cases each year.