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Iowa Department of Human Rights

Low-Income Home Water Assistance Program

Low-Income Household Water Assistance Program (LIHWAP)

The new federal Low-Income Household Water Assistance Program (LIHWAP) will provide assistance in the form of benefit payments made directly to participating water vendors on behalf of households for past-due charges, fees, and taxes for drinking and wastewater services that have been disconnected or at risk of disconnection.  The program will be administered by the Iowa Department of Human Rights and locally through Iowa’s Community Action Agencies that serve all 99 counties. Iowans may apply by contacting their local Community Action Agency. To locate the agency nearest you, please visit https://humanrights.iowa.gov/dcaa/where-apply or call the Iowa Department of Human Rights at 515-281-3861. Program eligibility mirrors that of the Low-Income Home Energy Assistance Program (LIHEAP), meaning applicants must qualify to receive federal LIHEAP benefits, total household income must be at or below 200% of the federal poverty guidelines, and a current water crisis must be present. The application period is open year-round.  LIHWAP will run through September 30, 2023, or until funds are exhausted. 

To learn more about LIHWAP, visit https://www.acf.hhs.gov/ocs/programs/lihwap or contact your local community action agency